You might have DamagedThe product instructions call for a 1 1/2 inch diameter tube inserted. If you install a inch and 1/2 tube fully into the bottom of the generator you will damage the three wires that are the feed wires to the regulator.The 3 wires run thru the 1 1/2 tube, use the 1 3/4 outer diameter and cross drill and tap to bolt lock it from turning in the pole. Through the 1 1/2 4 bolt compression plate in the trash.Putts our 14 volts at 14 mph wind and 29 volts at 35 mph wind constant.