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VEVOR Wrought Iron Handrail Stair Railing Fit 3 Steps Adjustable Hand Rail

Customer Reviews for VEVOR Wrought Iron Handrail Stair Railing Fit 3 Steps Adjustable Hand Rail

No Crossbar 4-5 Steps

Customer Reviews

Ratings by Features

  • 4.9
  • 4.7
  • 4.7
  • 4.8
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155 Review(s)
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Glenn Glenn
buyer
Reviewed on Feb 17, 2025
I thought it was a very nice product, heavy-duty, and well-made. It is hinged to install on different levels making installation easy. My wife wanted the dual rails because it looked better.
Timothy R Hughes Timothy R Hughes
Mr.
Reviewed on Feb 15, 2025
Good product. Installing was a breeze Would definitely buy again. Customer Support is excellent if you need it
Chip Chip
Step Assistance
Reviewed on Feb 05, 2025
The delivery time was as quoted quick. The installation instructions good and the hardware materials of reasonable quality. The actual installation was easy and happy with the finished installed product.
Grant Grant
Handrail crooked
Reviewed on Jan 31, 2025
The other handrail just had faulty hardware but the railing was straight. This one, though, is crooked at the twisted ends. I don't have a way to fix this, other than do some welding. A bummer, but from the reviews it looks like returning products to Vevor is a huge pain so...I'm just leaving it as-is.
Grant Grant
Poor quality control
Reviewed on Jan 31, 2025
Plastic hardware and screw was faulty and didn't catch the thread so fell right out. I used JB Weld to correct it so it would stay attached to the post.
Shelby miller Shelby miller
Awesome I would buy again
Reviewed on Jan 15, 2025
Fast shipping, they send everything to include the drill bit to anchor to concrete. I was real impressed, it’s very sturdy and heavy.
Richard Ziesmer Richard Ziesmer
Received broken
Reviewed on Jan 03, 2025
I filed a complaint and they sent a new part that I had to install. Took three weeks to get the part. The I needed special tool to install.
estorn estorn
Bon produit
Reviewed on Dec 05, 2024
Très Bon produit. Mais la mèche fournie ,pour perforer le sol est incompatible avec ma perceuse sds
Upset Upset
Never again
Reviewed on Dec 02, 2024
It’s a bit hard to review a product that I haven’t received been waiting over two months with no Email no notification nothing bye beware
Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
Reviewed on Jan 07, 2025
Joseph Cosmai Joseph Cosmai
Disappointing
Reviewed on Nov 28, 2024
I didn't receive the handrail at all. My wife was coming home from hospital and we needed it to navigate up our steps. Vevor sent an email about the handrail was shipped to the delivery company Allied Express so a few days later I rang Allied who told me that they haven't received the product so I rang Vevor who told me they were going to follow-up on my request and get back to me which never happened. This happened 4 times in the next 3 weeks very disappointing but on the up side I emailed the customer service person who was very sorry and organised my full refund excellent thanks for that
Customer Service Reply: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
Reviewed on Dec 26, 2024

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