Setup instructions were meh at best, the software instructions were nearly useless, fine tuning the machine to work properly took a good bit of googling, because the instructions said nothing about how to fine tune. With that initial hassle out of the way, it's been a spectacular machine. I have heard some people complain that their more expensive machines do not cut Chrome vinyl very well but this thing did phenomenally. I had a ton of tight squiggles that it reproduced flawlessly over a dozen times. So initially it is amazing only time will tell if the inexpensive side of this device will bite me in the tail by not being long-term reliable. Too early to judge that.