I've always wanted a circuit cutter, but the constant complaints about subscription fees have always held me back. When I saw this machine and read that there are NO fees/subscriptions and I could upload my own images as well, I went ahead and ordered. A massive, heavy cardboard box arrived some days later. If you don't have space to keep the machine out 24/7, keep that box because it is all you will have for storage. I had ordered some vinyl sheets in anticipation of the cutters arrival, and I'm glad I did. This comes with 2 lonely vinyl sheets that are kinda thrown into the box. Getting the machine set up was very simple. The software download was a whole other issue. I REALLY wish this has a chromebook app/link or will consider one in the future, as I do most of my art on my cb. When I tried to download the software/app on my phone and PC, it was a disaster. I kept getting security warnings and blocked from the \"potentially harmful download\". It doesn't help that the site is in Chinese either, so I was really clueless as to what I was doing. I went in circles for a long time with this software issue, but after some changes to my security settings (and a full backup of my OS), I got it installed. There is A LOT to do, see, learn, choose from in the program. I've been playing around for a few weeks and still only feel like I know 10% of what I can actually do. Rome wasn't built in a day, and I'm soaking up all there is to learn and enjoying the process. Now, the machine itself is well constructed. It is nice and solid and has some real weight to it. I'm suprised how quiet it is when it is actually doing it's thing. I really thought for some reason it would be loud, but if I'm using it after everyone goes to bed, no one wakes up from the noise. That's a big plus. This really has nothing to do with the machine itself and more to do with me, but I'm slowly realizing that there is A LOT to learn with these cutters. I'm picking up tips/tricks along the way, but I con