The rack was packed well and had all parts sort of. One section of tubing was mis-manufactured. It is one of the lower sections of the upright. The one with two nuts welded on it. The nuts were welded on the wrong holes. I was able to assemble and instal, but on others trucks it could cause the length not be adjusted correctly. This is just a case of sloppy manufacturing and poor QC. Don’t get me wrong the unit is functional and strong. Just not as advertised due to the defect of on section. I didn’t try to get a replacement price or unit as I am under a time restraint to put the unit in service, and it was usable as is just not as pictured.