It does work, but it’s not at all good with short heavy loads that stick out too far. It’s better with narrow heavy loads, but using it to get the load up or down the stairs is trying. I think I want a longer handle to control it better. I used it a fair amount while moving, but since then it hasn’t been quite as useful as I was hoping. Haven’t had trouble with the wheels getting stuck on my stairs like others have, so it probably depends a lot on the stairs.