I am very pleased with the quality of these carts. I purchased two to hold my birds' travel cages. They are solid, look expensive, and beat any of the particleboard units I found on other websites at similar price points.
I only ran into two minor issues:
The first is the wheels were not secured inside of the packing carton in both of the units I bought. They slid around during shipping and made small dents into lower shelving units. This made the units look used, although the shelves are still functional. The top shelf seems to be reinforced with wood, which kept it from denting, but the lower shelves are made of thin stainless steel like one would find on a kitchen appliance. That is probably why the wheels dented it so easily. Since the dents are cosmetic, and given the thin sheet metal, it will likely get others in the future, so I will just live with it.
The second issue I ran into is the same as others have already mentioned. That is the protective white wrapping material on the surface of the shelves. It was very hard to remove and left residual pieces at the edges I could not remove. It reminded me of peeling the skin off of a sunburned back, not a fun experience! The wrapping material also had a terrible, chemical "mothball" smell that was difficult to remove. I wiped the units down with some stainless steel cleaner I had in my kitchen, and that seemed to address it. There was also some residual tape glue that I removed using WD40 and a rag.
The directions were a little weak and seem to be written by someone where English is a second language. The assembly of the units was still simple enough to figure out without them, using some of the pics of the finished product on their website as a guide.
Kudos to the company for some of the fastest shipping I have seen. I ordered them on a Sunday night and received them on Wednesday morning, and this was during the holiday season.
Cheri & Eddie 
