The reel and bracket seem fine and heavy duty. I deducted 1 star because the \"instructions\" suck and, despite the claim of \"versatile\", the included hardware is intended for brick/concrete only. (Expansion bolts. Why they included 4 is beyond me , the bracket only has 2 holes. N I wanted to install in a regular American garage, but had to make a trip to my local hardware store for some 3/8 lag bolts to screw it to a wooden stud in the wall. No real illustration in the so called manual of how the short bolts and bushings are too be used to attach the reel to the bracket, just a simple Step \"3. Put the product on the bracket\" an illustration so tiny you can't tell anything. Most of the manual is devoted to safety warnings. Another reason to hate lawyers, who I am sure told them that was more important to avoid getting sued for the purchaser's stupidity.