CHANGING MY REVIEW FROM 1 STAR TO 5! ORIGINAL REVIEW of Open Box Like New: Took a chance on buying the item box one. Have had great luck in the past! Not so with this purchase. Stroller would be perfect, if only the frame was still squared. No way to bend it back. Very disappointing. Grateful Prime sellers give full refund. UPDATED REVIEW of re-ordered Open Box Like New Item Works perfect! The mesh zipper can come undone, just put them back together like you would your zip up jacket or sleeping bag. Everything zips easily with one handed operation. Smooth operation, turns easily, dog tolerated it, seat part is big enough for 2 small pets, it's light weight and folds easily once you release the safety latch. See the videos. Worth the added savings buying Open box. I usually have great luck!