Ordering and shipping were fine. Quality of the install materials not so great. The drill bit included to mount on concrete would not fit my SDS drill (square shank instead of round), and it was the wrong size. I got a same sized bit for my drill, but the hole was too small for the included anchors to fit. I had to get “another” larger bit in order to insert the anchors. After that, installation went okay. One other negative…only been up for a week, and the assembly nuts/bolts are already showing rust. Once it was finally installed, it looks nice and seems to be very sturdy.