Pole works as advertised. Well worth $90 and saved a lot money over hiring a tree service. It's a bit floppy at full 27ft extension. I found it worked better at 20ft extension using a 12 ft ladder to get the additional height. Also, I'm a reasonably in-shape guy and this thing will give you a massive arms and shoulders workout....take it slow and cut over several days if it's a big job. The only places I could not use were at full extension on a vertical branch, as it' almost impossible to cut sides ways. If the branch is horizontal, or diagonally horizontal and you can rest the saw head on it and run the cut motion it will be much easier for you to use.