Great customer service company! Online description was thorough and accurate with reasonable pricing. Item arrived well-packaged and in good condition. We recently used our new VEVOR telescopic pole saw to cut out-of-reach high tree limbs on our ranch. Took a bit of muscle for full extension sawing, but it did a good job that wouldn’t have gotten done without it. Handy tool to have for trimming overhanging limbs on trails and access roads, or for limbing trees for wirdfire control/prevention.