For me, it wasn't exactly hang an use, There are some instructions, but not what I was looking for. After hanging it on a heavy duty eye bolt from my garage beam, it wouldn't crank in either direction! There were no instructions tell you what to do, or how to check it out! I got on my ladder and tried working the hoist hand chain to see why it wasn't moving and found that it was off the pulley inside the housing. Once I got it on track, it worked perfectly. The annoyance factor was not knowing and no where to find out except by email.