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VEVOR Iron Handrail Stair Railing 1 or 3 Steps Adjustable Matte Black Handrail

Customer Reviews for VEVOR Iron Handrail Stair Railing 1 or 3 Steps Adjustable Matte Black Handrail

Customer Reviews

Ratings by Features

  • 4.9
  • 4.7
  • 4.7
  • 4.8
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402 Review(s)
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triesen triesen
Handsome and sturdy hand rails
This is very well made and substantial. Contractor had difficulty installing screws and ended up using different ones. Cost me $100 each to install.
Bill B. Bill B.
If you are NOT good with your hands and tools, you had better let someone else install..
The rail itself is GREAT...Glad that I am a Retired Master Tech, the instructions consist of a picture ONLY..I read that instructions could be purchased?? You would think?? the instructions would come with the cost of the rail??
VEVOR Customer VEVOR Customer
Done
manuel arias manuel arias
Good product
So easy to install
Larry and Roxanne Beeman Larry and Roxanne Beeman
Great product!
Product arrived in great physical condition.Easy to set up and install.
Shawn H. Shawn H.
Product in poor condition but great customer service.
I like the look of the hand railing, the curved ends are pretty. However, I was very disappointed in the condition of the product we received. It appeared to be used or a return. For $200, I expect it to be in new condition. The railing had several scraps/ scuff marks, one of the metal tabs was bent, and the box had a lot of packing tape on it. Due to needing the railing right away, we chose to not wait on a return. We just spray painted it. The instructions have no words on them but it is fairly simple to put together. After reading several other reviews regarding the bolt anchors, we purchased better quality sleeve anchors and bolts. Despite it's "new" condition, once installed, it is a sturdy hand railing. It can support body weight to get up stairs.We spray painted our railing beige to match our siding and cover up the scrapes. TIP: you will need a 3/8" MASONRY DRILL BITA HAMMER DRILL is helpful to drill into cementUPDATE: I have increased my rating to 4 stars because the seller went above and beyond to contact me. They emailed and gave me a phone call. They explained it is not their policy to sell damaged or repackaged goods. They offered to replace it or give partial refund. We are happy with the railing. I would recommend working with this seller. I appreciated their customer service and that they are actually reading the reviews.
depechian depechian
One cover had to be cut because it was too small to fit.
Great addition to our porch. Can now safely step down and they look great!
Bleuii Bleuii
Beyond my expectations!
Above my expectations! Solid railing that is extremely sturdy. Packing was excellent!Will be ordering another for another project
bzeh bzeh
Looks good but footing may not be large enough.
Railing looks good but the footing plate could have been larger. My husband welded a larger footing plate so the rail would be sturdier (2nd picture). This rail was installed to help some friends walk up the stairs so it must be sturdy. Not sure, at this time how, how the powder coating will hold up.
Customer Service Reply: Dear customer ,
Sorry for the inconvenience has caused to you .

You can contact customer service for support, and we are always working on improving product quality.
Any questions,welcome to contact us !

Best regards,
VEVOR TEAM
George S George S
Very Stable
Installation was easy and is very sturdy. Very happy with this purchase.

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