Ok first off, this thing is big, and heavy. Totally industrial, all solid metal.Just used it for the first time to test it out. There is a gap between where you put in the ice and the lid that closes on top of it, so bits of ice chunks started flying all over the place. So I will need to figure out a way to stop that. The ice was not like snow, instead it's tiny ice chunk blocks.Cleaning is kind of easy and tough. Be careful of the blade! Always unplug before cleaning! You just wipe water, but there's ice chunks everywhere and be soo its kind of a choir.The instruction manual was very basic, how to turn on and off. It would be nice to be able to adjust the blade to make the ice shave closer. I have the Hawaiin Ice shaver, it was soo loud and slow, all cheap plastic. For the price, this is a incredible machine, much better than any other $100 ice crusher on amazon.