My husband ordered this for his shop and for use during his remodelling of our front deck. As such, it has served its purpose well: the hydraulics make for effortless lifting, the lock has performed so far with no issues, and the performance overall has been frustration-free. My husband did have to install it onto a home-made base, but that was expected. It arrived well-packed and in pristine condition, and the included instruction sheet proved more detailed and useful than expected. DH successfully wings it with almost all tools and anything mechanical, but was glad to be able to refer to this as-needed during his projects. The brand has admittedly had issues and I don't expect this hydraulic lift would win best-in-class, either, but it has performed well enough for our needs and more than proven its worth to us. Recommended.