The first unit ordered was apparently damaged in shipment.....imagine that! Made me wait 12 days for a replacement, which was also damaged and missing all the hardware, but I needed this to haul my mower around, so a trip to tractor supply, straightening bent steel and an hours worth of work and VOILA....Fortunately, the drop hitch came with a stiffener, so it all came together FINALLY! I like the carrier, but packaging tucked, so only 4 stars!