I have been using my Heat Press for about a month now and have been very happy with it. I have not used the attachments yet, just the actual swingaway press. Very sturdy product received with ample packaging to keep it safe. The box was received with a hole in it but the press was packed well enough that there was no damage to the product. The press also came with instructions. Not a huge book but just enough to get me started and understand the machine.