Very sturdy/heavy handrail. All hardware was included and instructions were clear and readable. I, a non-carpeneter woman, installed on 3 steps against vinyl siding/garage wall and is used daily for disability assist for 9 months without issue. The issues I see posted baffle me as the rail was easy to place and affix. No hardware issues; no instruction issues. Yes, I needed tools, a power drill/screwdriver. Naturally, there may be unique settings and configurations that preclude what I would consider 'normal' installation and therein may be present an issue. The brackets are affixed to the rail....you attached the brackets to your mounting area. There is ample clearance between the bracket mount and rail for hand placement.
Bob Buchalski 
