Fast shipping. Easy to order. Great product! It is exactly as described. This is essentially a large, personal cotton candy maker, or a small professional one. It is perfect for me - I’m a teacher and use it for rewards and events (I can make non-stop cotton candy for an hour, and then I let it cool down for a bit). I can make about 1 per 90sec. or 2 minutes, depending on how well the kids que up with their sticks and flavor choice. They just roll up paper longways into a long, skinny cone and tape. That’s it. I absolutely love it! I had a small one that was plastic. It was fun, but it would get all gummed up after making 2 or 3 batches. So I knew I was ready to upgrade. This machine does not get gummed up at all. I bought classic cotton candy sugar, but I also use jollly ranchers or dumdums (gotta get the stick out)) with plain sugar. I just drop in hard candy into the middle immediately followed by granule sugar. Works like a dream both ways. Use at 70-ish volts for perfect batch. I don’t even bother going higher to warm up. Just keep at 70. Hope you have tons of fun, because I know my students and I absolutely love it!