I ordered this as a Christmas present. It arrived looking like it was used to practice parallel parking on top of. I submitted a support ticket for damaged items. After 5 days they finally said the technical team couldn't verify the issue and offered $21 refund. 25% of the item cost. The technical team must be idiots, there was a hole in the middle of the chair and the outer fabric was ripped. All I can say is buyers use caution when purchasing items from Vevor, if there is an issue you are unlikely to have a favorable resolution.