Customer Reviews for VEVOR Dock Ladder, Removable 3 Steps, 227 kg Load Capacity, Aluminum Alloy Pontoon Boat Ladder with 7.9 cm Wide Step & Nonslip Rubber Mat, Easy to Install for Ship/Lake/Pool/Marine Boarding
The ladder sways from side to side when using it. I had to screw it down olong the top to secure it more but it still moves side to side. Doesn’t matter the weight of the person, we have 50kg - 110kg people using it.
Customer Service Reply:
Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Great product but I'd like to buy extra mounting so I can move the ladder to different areas of my pier. The Vevor company doesn't show extra mounting hardware for purchase. Plus, there is no way to contact the company.