Bought this because it was cheaper than replacing my wall oven which has very few options for purchasing a new oven due to the pre-existing cabinet cut-out dimensions. It works alright. I do a lot of baking as I sell cookies as a cottage food baker. The oven does not cook evenly. I do have to rotate the cookie sheets. This still doesn't fix the issue with the cookies on the outer sides to cook faster than those in the center. I found it best to put fewer cookies than I normally would on the tray even though more would fit.When the oven arrived 2 of the racks were bent, one more than the other and there were some scratch marks as well on the oven (one by the handle and one on the side). I contacted customer service to see if they could just replace the one badly bent rack, as it rattles like crazy when in the oven. They told me to just bend it back into position if possible... I just leave it out of the oven and do not use it.That being said, I decided to keep the oven as it was priced much better than many others but I'm not sure if I'd buy from this company again.
Customer Service Reply:
Dear customer ,
Sorry for the inconvenience has caused to you .
You can contact customer service for support, and we are always working on improving product quality.
Any questions,welcome to contact us !
Best regards,
VEVOR TEAM