As much as I would like to give this order a good review.. and would have if I had received it!! Unfortunately, for me, it got lost in the process and all tracking was lost.... not a good deal for me... as I was counting on the item's arrival. I did manage to receive a refund which is why my rating doesn't look so bad.... The team that looks after support are good at handling these issues, and I will return another time for a purchase, but wasn't going to repeat the same by doing a re-order of the same... once bitten, twice shy.. as the saying goes.... :-)
Customer Service Reply:
Dear valued customer,we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns.We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.