Purchased this item and was pleasantly surprised at the quality. Everything is nicely powdercoated except for the nuts and bolts and lag bolts, those are just painted. Had a problem with one roller that was wobbly (unsure why but it may have been missing a spacer?) so contacted their customer service and they responded and a new roller was shipped out which I received after a few days. I had no problem with any of the nuts and bolts or lag bolts, all seem decent quality. Overall very happy with this purchase and their customer service.