So much care was taken to develop this perfect machine, and it does a superb job of pumping out pure water. That being said, I must wonder why they went so cheap on the water collection urn handle. Not only was it extremely difficult to fasten to the vessel. And why did they leave that up to the user to attach anyway? I'm guessing to cut the cost of production. Once I got it on, I could not trust it to hold the weight of it while the vessel was full, so I took it off and use it with no handle. That works fine for me though it becomes a bit clumsy in use. I would have loved to have given 5 stars, but I cannot ignore their foolish decision regarding the water collection urn handle. I give them 1 demerit in hopes that they'll rethink their production decisions.