We were unlucky! But we are more than satisfied. Let's start at the beginning. Saw it, liked it, ordered it, the classic! After fast delivery, we received a partially assembled oven that looked exactly like the photo. Assembling was quick and easy. Unfortunately we had bad luck with our model, because there was a production error. Something like that happened. The customer service immediately took the time to regulate our problem (faulty paintwork). The seller absolutely deserves its 5*. Thank you