Vevor is the worst company I have ever purchased from ... and looking at the reviews on the internet ... I am not alone in thinking this.
The item arrived DOA (Dead on arrival) and so far it has been 5 weeks without any resolution with Vevor refusing to refund and take back the unit ... only offering $300 refund rather than the full $811 disgusting service from a Chinese dropship company that refuses to take responsibility for the CRAP they sell.
I have now filed a PayPal dispute and waiting for a resolution.... BUT the buyer has to pay the return freight which Vevor knows so that are not out of pocket.
* The 4 star review is so that they might publish the review as this site culls all the bad reviews so that they look great .. but the actual fact is that they are criminals.
Customer Service Reply:
Dear customer,
Thanks for your message and sorry about the inconvenience caused.
We are glad to offer you the best service here.
Would you kindly send e-mail to support@vevor.com.au with your order number and the related photo or video to show the issue clearly please?
We will help you check it and reply you within 24 hours.
Please do not worry. We will offer satisfying solution after we figure it out.
Your any feedback will be highly appreciated.
Best regards,
Vevor Team
Reviewed on Sep 14, 2022