It does its job and I have no complaints in that regard, very satisfied with the performance of this product for what it is intended, warming towells. However, people like want to use this for other things, such as warming blankets and robes. Unfortunately, many of these are going to be made out of synthetic materials, which the warmer explicitly says not to use in here. I gave it a try to just see, while monitoring it, and my polyester towell definitely started to smell a bit funky after about 10 minutes on low. So, sadly, might not work for everything you want to use it on. Make sure you've got all-cotton-everything.