The chainsaw is in itsel a good product. In its early days it does the job and I'm generally happy with the purchase. So why have I only given the product 3 stars;
1. one star is deducted for a really, and I mean really poor and weak chain adjustment mechanism. It will undoubtedly be the first thing to break and is difficult to adjust.
2. one start has been deducted for technical support and documentation. The manual supplied is for a different chainsaw making how to start a bit trial and error. While the online chat are prompt and responsive the response from their technical support when asked what guage and pitch replacement chain I should buy (of coure Vevor does't seel spares) was "Our technician said: No information available, I'm sorry.". Seriously they don't know the specification of the chain on their own product!!!