Great machine if you are needing to cut large stacks of paper with pretty close to perfect accuracy. I had it delivered to my residential address with no problem (home office). The delivery service called me to schedule a delivery appointment. It was delivered 1.5 weeks after I ordered it, so not too bad for heavy office equipment like this.I gave 4 stars instead of 5 because of a few minor things:1. The base of the inside of the cabinet is too short, so I couldn't screw it down because it would leave a gap on one side. Not a huge deal, but still kind of annoying the manufacturer messed this up. So I just set it in there loose but won't be putting any heavy objects on it bc it isn't secured.2. The darker gray cabinet door looks kind of tacky because its a different color than the rest of the machine. It would look much more professional with all the same tone gray.Tip: Search YouTube "electric paper cutter machine" for setup and operating instructions--there are great videos that helped me set it up and start using it quickly and safely. I think they are different "models" in the videos but they are still basically the same machine. The manual that comes with it is garbage.