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VEVOR 12V Electric Winch 12000 LBS Synthetic Rope 9MM X 24M RED ATV/UTV Winch

Customer Reviews for VEVOR 12V Electric Winch 12000 LBS Synthetic Rope 9MM X 24M RED ATV/UTV Winch

Customer Reviews

Ratings by Features

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75 Review(s)
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Total Disappointment Total Disappointment
Winch 13000
Vevor refused to ship the 13000 Winch I purchased . Very disappointed. Waited many weeks and requested several times to ship the item. Poor business practice.
Customer Service Reply: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Dave Darwin Dave Darwin
Mr
Arrived in good time and they sent a follow-up message to check it had arrived OK. Will definitely be buying from Vevor again.
Kathy Kathy
Consumer
It stopped working after two uses. Contacted Vevor and instead of having me send the defective one back, they sent me the part and expect me to install it. Vevor has very poor customer service. They apologize profusely, but don't get off their ass and solve the problem. They don't let you know about shipping problems until you contact them. I order some welding blankets, weeks ago, and the tracking says the shipper hasn't received them yet, but Vevor assures me that they were shipped. Please stick to FedEx or UPS and not these lame fly by night freight companies. At least you can get results from FedEx or UPS. Very disappointed.
george hussey george hussey
self
I have found it to be good quality and ease of use. Thank you for your prompt response and delivery.
Rodney Keys Rodney Keys
Heavy
Works as it should no issues,I bolted it to a bracket I made pulled a very heavy deer blind onto trailer works like a champ
Ivan Ivan
Ottimo prodotto
Ottimo risultato 👍👍 a quel prezzo, perfetto
Bob Bob
Owner
Fantastic winch only complaint no mounting plate sent several msg with no response got plate from Home Depot
Meyer Meyer
Winch guy
Purchased 13,000 lb winch on 8/29/24. Outstanding price and delivery ($125.00 on my porch in 2 days). Instruction manual was JUNK. PUT THE COLOR PHOTO ON THE FRONT COVER NOT ON PG 21!!
Huggmeister Huggmeister
Very nicely built machine
Put this on my equipment trailer for pulling ip old tractors from time to time. Should work great for my purpose. Generous cable amounts and wireless control included. Very Handy..
Heazam Heazam
13,000 reasons
This thing has 13,000 reasons you should choose it. Packs the pull power for the toughest jobs, coupled with the ease of use syntgetic rope, and lead to keep itself on track and organized in the spool. Its duty cycle is no hinderence as youll find with other brands. Wireless and Wired remotes for simplicity, a industry standard footprint to place on a mount of your choice. If you need the proof just take the biggest thing you own and go get it stuck!.......And watch this thing work its duty!!! It could pull the soul out of Mrs. Clinton

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