I ordered one, got it late and it was missing parts. Sent it back, reordered and again, late. Once I got the 2nd one, it had everything in it. It works great. Love screen printing. However, they later tried to charge me AGAIN for the returned item and said it was not sent, but I have pictures and my UPS drop off receipt so I KNOW it was shipped back to them and they got it. So for the machine, I love it, but purchasing it from certain places, make sure.