Customer Reviews for VEVOR Tow Chain 8mmx6.3m Grade 70 Chain 4700lbs Capacity Logging Chain with Safety Grab Hooks Zinc Plated Heavy Duty Chain for Logging Binder Tie Down Transport Flatbed Truck Trailer Safety
Customer Service Reply:
Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
The chains arrived very quickly, are the advertised length, and seems to be of good quality. None broke while transporting my backhoe, so they seem strong. Overall great value.
SHIPPING WAS A NIGHTMARE. VEVOR CUST SERVICE HARD TO DEAL WITH. The product is great, the customer service department is horrific to deal with! I was given no less that 5 different delivery dates. Their follow through with an issue is extremely difficult