I ordered the welder and Vevor never sent it. They did refund my purchase amount, and said it was lost. I have a hard time believing that. Talked to the shipper and said they never received the welder to be shipped. Not sure if I will ever buy from Vevor again.
Brad
Customer Service Reply:
Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
Reviewed on Dec 19, 2024