Just arrived today. Everything was in good shape. I haven't used it yet. My one concern is that even though I was careful to order a tool that was rated at 1100 watts so that there would not be a problem using 15 amp outlets, the label on the tool that I received says that it is 2200 watts. After reading comments about these Chinese jackhammers, I suspect that they are pretty loose with their labeling, maybe for marketing purposes. These would probably sell better if they put the standard information, like the actual amperage, on the label. So this issue gives me pause. Other consumers have posted online that these things actually draw a lot less than the 20 amps that the label suggests, and it looks like a good tool. So I'll try it, but if it trips a breaker I'll have to send it back.