The instructions need serious re-writing with illustrations. For those of you who may be wondering, set the thermostat to 105 degrees at the beginning of every cycle ... that should be the default, not 95 degrees 9the instructions do not state that). And get a native English speaker to write them. How about some instructions on how to install the replacement fuse?! That would be a big improvement! Hey everybody, the carafe is glass not plastic as stated on the website. The power cord from the top to the bottom is about 4 inches too long. Nice things: the carafe has a large hole that allows pouring without spilling like the other H2O company's. The top lift handle allows the top to be easily removed with less risk of burning than the other models.Shiny steel body is nice-looking.