Received as promised. Being a first time used I had my son give me some help re assembly then how to use, My only problem was I did not realise how easy to use it really was with an offline controller and Inventables Easel. I contacted VEVOR via online re purchasing a controller, they promised to follow up and get back to me ASAP. To date no response only negative on the whole deal. I have since ordered a controller from China.
I use the machine to make items for childcare such as engraving wood pieces with animals' aboriginal icons and symbols which are eagerly received and used in the education process. Only lesson make sure if buying get one with offline controller, so easy to use.