II purchased on 11-22-24 and when arrived the Hydraulic Rams Paint was cracking off like it was repainted as if it was a used product. first time I used it the Ram was leaking Hydraulic fluid. I contacted costumer service about the problem and so far it's been VERY POOR SERVICE ! I have read reviews sense, and many people have complained on VERY POOR RESPONSE from the company's handling of problems from products purchased from VEVOR. I have had so far NO answer as to replacing the defective part as of 1-2-24 . my son and I recently built a shop and was looking forward to buying many tools from Vevor to use in our shop, but after the POOR handling of the matter to remedy the Hydraulic Ram Leak, I will not be Purchasing any more Products from VEVOR , nor will I recommend anyone to buy VEVOR tools because of POOR Customer Service.