It is often said that when you buy power tools, you get what you pay for
This router falls into the category "cheap and cheerful", but in my case, it simply isn't usable
The 1/4" collet that comes with it is far too tight so there is no way of inserting a 1/4" router bit into it, short of actually taking the collet out and forcibly pushing the router bit into it.
I have attempted to file a complaint with support and whilst I get system generated canned emails back, I still haven't been honoured with a response from any individual, let alone been offered a solution
All I can suggest is stay from this router and buy the original Makita (which this one is a poor copy of)