The shipping was timely and when it arrived I was impressed with how well it was boxed up. I could see great care was taken in reinforcing the box from the outside.When I removed the sealer from the box, I could hear things rattling and moving around on the inside of the machine. I took the cover off and found two screws from the electrical terminal loose within the machine and one of the bracket clips that hold the thermostat secure was not on (one side of the thermostat was loose). For this reason I did not give it 5 stars. I fixed these items and gave the continuous band sealer a good inspection inside and out. Everything else checked out good. I would have done a complete inspection anyway because of some of the reviews I read.I had to turn the machine to the vertical position for my coffee bag sealing application. Direction are somewhat vague so I jumped on YouTube for help. Found a video that showed the just of doing turning it to the vertical position; however, my machine is a little different in some respects so I had to figure out some things on my own. Not hard... just takes a little mechanical reasoning.Now for the bread and butter of the machine. It works great! It has improved our processing time by hours. We hand sealed all our bags before this machine. I’m still making small adjustments and I’m confident to have it dialed in by the next couple of runs.For the price it is a great buy. My suggestion to those who buy this machine, look it over real good to make sure everything is in place and tight. My expectations where not high on the how the machine would arrive and work... I’m impressed so far; nevertheless, I would buy another one if I needed too add another. This is easy to use once you learn the ins and outs of it and easy to work-on if needed. Remember, this is a low price for a machine that cost more in other places. It’s a good value for a continuous sealer on the entry level scale. I’m impressed!